The crucial fields you need for a profitable patient intake form

There’s one tool almost every doc uses to create their patient intake forms. They didn’t discover this tool in med school — though it certainly did help them get to graduation. Most doctors use our trusty friend Google to help them design their patient intake forms. They type ‘patient intake form’ into Google, find one…

How to take your staff meetings from ‘meh’ to meaningful

How are your monthly staff meetings going? If you’re like most of the providers we talk to, your answer is probably somewhere between “chaotic” and “okay-but-not-great.” The main challenge stems from one thing: lack of preparedness. Every member of your team is working hard on the day-to-day operations. I get it — you’re a busy…

How to make a fantastic first impression on every patient

What words would you use to describe the check-in process at your office? Would you say it’s friendly?  Consistent?  Efficient?  Or is it more like messy, jumbled, and chaotic?  Or maybe your check-in process is somewhere in between? The reality for most offices is that they have some check-in procedures in place, but they’re not…

The 5 Fields Your Front Desk Absolutely Needs to Check

The first revenue-generating tool in a doctor’s pocket is a great performing front desk. It’s so important to make sure they are effectively capturing data when patients come into your office…but are they capturing the right data? In a perfect world, it would be great to capture every relevant piece of data on our patients.…

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