How to take your staff meetings from ‘meh’ to meaningful

How are your monthly staff meetings going? If you’re like most of the providers we talk to, your answer is probably somewhere between “chaotic” and “okay-but-not-great.” The main challenge stems from one thing: lack of preparedness. Every member of your team is working hard on the day-to-day operations. I get it — you’re a busy…

If you want to grow, you need to be tracking these

I’ll be the first to admit it: tracking your numbers is overwhelming. Sure, there are many things you can track, but do you actually need to track all of them? As the owner of your practice, you want to use your time as wisely as possible and only track the numbers that truly matter. Let’s…

How to make a fantastic first impression on every patient

What words would you use to describe the check-in process at your office? Would you say it’s friendly?  Consistent?  Efficient?  Or is it more like messy, jumbled, and chaotic?  Or maybe your check-in process is somewhere in between? The reality for most offices is that they have some check-in procedures in place, but they’re not…

The 5 Fields Your Front Desk Absolutely Needs to Check

The first revenue-generating tool in a doctor’s pocket is a great performing front desk. It’s so important to make sure they are effectively capturing data when patients come into your office…but are they capturing the right data? In a perfect world, it would be great to capture every relevant piece of data on our patients.…

Insurance Credentialing – Overcoming the Paperwork Nightmare

  Insurance credentialing is one of our most frequently requested a la carte services. Often new practitioners come to us with the fear of the unknowns of navigating the insurance world but the desire to enter networks as participating provider. Years ago, the world of insurance credentialing was an absolute paperwork nightmare with countless pages…

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