When you’re running a busy practice, there’s nothing worse than having your internet cut out. Am I right? The other day, my friend Cristina lost her Verizon service and her life came to a screeching halt. She tried the customer service line a dozen times to no avail. All she got was an automated recording.…
To be or not to be (in network)? 4 questions you must ask yourself
September 20, 2016 By Leave a Comment
To be or not to be? That is the question. …The provider asked him/herself when questioning whether to be in network. When you start the discussion about joining a network, there are countless things to consider — many pros and many cons that you have to weigh. With so many considerations, it’s a pretty overwhelming…
Bring more money into your practice with aging reports
September 13, 2016 By Leave a Comment
Aging reports confuse a lot of our providers. At their core, aging reports are pretty simple. It’s essentially a report of all the money you’re owed and how long you’ve been waiting for it. But the term “aging” is misleading. Aging reports give us the age of claims from the date they were submitted. So…
How to empower your team to succeed with this 3-step system
September 7, 2016 By Leave a Comment
Imagine with me for a minute. You’re a zookeeper and you’re given the challenge of moving Peanut, the biggest, crankiest elephant, to her new pen. You pull on your leather gloves, step into Peanut’s enclosure, and the leash to her harness. And you start to pull. You pull and you pull with all your might…and…
If you want to grow, you need to be tracking these
July 13, 2016 By Leave a Comment
I’ll be the first to admit it: tracking your numbers is overwhelming. Sure, there are many things you can track, but do you actually need to track all of them? As the owner of your practice, you want to use your time as wisely as possible and only track the numbers that truly matter. Let’s…
How to get (more) things done in your office
June 29, 2016 By Leave a Comment
It’s a familiar scene. You’ve just finished a staff meeting and everyone feels great. You discussed some current challenges and came up with excellent solutions to overcome them. You talked about big picture ideas to grow your practice and the staff seemed really excited about diving into the execution. Everyone’s walking on clouds, thinking about…
Want to boost patient retention and your bottom line? Try this.
June 15, 2016 By Leave a Comment
When it comes to decreasing no-shows, streamlining doctors’ schedules, and offering excellent customer service…there’s an app for that. Sending patients text messages with appointment confirmations and reminder is a popular way to keep your schedules accurate while politely reminding patients about upcoming appointments. It’s a solution that may or may not be for your practice,…
How to Perform Eligibility Checks to Save Time and Money
May 31, 2016 By Leave a Comment
There’s one question we’re often asked when it comes to eligibility checks: are they really worth it? In a word… HECK YES. (Okay, two words.) Eligibility checks confirm what the patient is eligible for when it comes to benefits. They ensure the insurance is active and that the insurance company will be…
Happy Wife, Happy Life-Data Capture is Key
May 11, 2016 By Leave a Comment
How to Turn Your Data Capture Into a Well-oiled Machine Have you ever heard the expression “happy wife, happy life”? Well I’d like to switch that up. Because for doctors, it’s more like “happy data capture, happy practice.” I’ll admit, it’s not the sexiest of topics…but data capture is such an important piece of the puzzle…
