Get Started with IPS

We would love to learn about you, your practice and specifically how IPS may be able to help you. To give us the opportunity to fully focus on your practice, we like to clear the air and get all the common questions, FAQs, out of the way so we can drill down to your individual needs.

Step 1: Read our FAQs

Who is our ideal client?

Our ideal clients are passionate healthcare providers looking to strategically partner with an outside vendor for their credentialing, medical billing & revenue cycle management needs so they can confidently refocus their attention back to healing their patients.

What specialties do we currently serve?

We currently serve the following specialties:

  • Behavioral Health
  • Cardiology
  • Chiropractic
  • Family Medicine
  • Home Health
  • Mental Health
  • Neurology
  • Orthopedic
  • Optometry
  • Physical Therapy

Don’t see your specialty but love our services. We invite you to connect with us as we are always open to exploring ways to extend our reach to serve additional specialties.

What sets us apart from our competitors?

We provide a suite of services delivered by a team of experts with a commitment to serve. We truly care about the success of our providers and customize our services to drive at the heart of their practice mission.

Are you able to bill using my software?

Sure! We currently remotely serve users of the following practice management and billing software:

 ACOM Health Chirotouch MicroMD
Allscripts eClinicalworks Open Practice Solutions
Athenahealth Eclipse Therapy Notes
Autumn8 Kareo WebPT
CareCloud Medisoft

What if I don’t have a medical billing or practice management software, does IPS have one?

Yes! We have fantastic, web-based practice management software that is able to integrate with many of the top Electronic Health Records (EHR) systems currently in the marketplace. Our practice management software is very user-friendly and capable of a number of additional perks such as text reminders, patient communication, and integrated payments. Want to take a closer look first? Reach out to us for a Demo today.

Is IPS HIPAA compliant?

Yes. From our software to our telecommunications, we strive to be HIPAA compliant in all areas of business. To further our commitment to protect your practice’s sensitive data we require the execution of a Business Associate Agreement (BAA) prior to working with all providers.

How will I know how IPS is making a difference in my practice?

IPS will provide you with detailed monthly statistical reports that provide you with a bird’s eye view of your practice’s performance. We also offer Monthly Strategy Meetings and Quarterly Check-in to ensure IPS is driving at each of your practice’s goals.

How long must I commit?

IPS offers a service agreement that can be terminated at any time, with or without, cause by giving a thirty (30) day notice.

Who fields questions from my patients?

IPS welcomes all patient inquiries by providing you with patient inquiry cards and notices directing them to our dedicated, U.S. Based Patient Services team via phone or email. Our technology empowers our thoroughly trained, U.S. based team to address and resolve patient inquiries and process payment requests efficiently. In addition to IPS being readily available to serve your patients, we also provide your in-office staff with the most up to date information so they may address many patient concerns proactively.

Where do my insurance payments go?

IPS does not change the routing of your insurance reimbursements. You will continue to directly receive electronic fund transfers and paper insurance checks.

Do you provide credentialing services?

Absolutely! We have the tools and effective follow-up strategies to more than satisfy your credentialing needs.

What is the upfront investment?

Most of our services require a standard registration fee dependent upon the package selected. The registration fee allows the opportunity for us to fully commit all of our resources to produce results within your first 30 days with IPS.

Can I contact some of your clients?

Absolutely! We strongly recommend you check out our Raving Fans to see the results of our practices. Feel free to requests our reference sheet from our Sales team so that you can contact them directly to get their feedback.

Click here to continue to Step 2: Tell Us a Little About You