There’s one tool almost every doc uses to create their patient intake forms. They didn’t discover this tool in med school — though it certainly did help them get to graduation. Most doctors use our trusty friend Google to help them design their patient intake forms. They type ‘patient intake form’ into Google, find one…
How to take your staff meetings from ‘meh’ to meaningful
August 18, 2016 By Leave a Comment
How are your monthly staff meetings going? If you’re like most of the providers we talk to, your answer is probably somewhere between “chaotic” and “okay-but-not-great.” The main challenge stems from one thing: lack of preparedness. Every member of your team is working hard on the day-to-day operations. I get it — you’re a busy…
How to audit your front desk for efficiency and accuracy
August 11, 2016 By Leave a Comment
A good front desk is invaluable, no matter what area of medicine you specialize in. The team you have at the desk can keep your practice running smoothly, or it can act as a jackhammer, making the road jagged and bumpy every step of the way. At IPS, when we start working with a practice,…
If you want to grow, you need to be tracking these
July 13, 2016 By Leave a Comment
I’ll be the first to admit it: tracking your numbers is overwhelming. Sure, there are many things you can track, but do you actually need to track all of them? As the owner of your practice, you want to use your time as wisely as possible and only track the numbers that truly matter. Let’s…
How to hire a team like Daenerys Stormborn
July 6, 2016 By Leave a Comment
How do you win a battle? As Daenerys Stormborn from Game of Thrones knows, it all starts with the right team. It’s the concept of readying the troops. Banding together a group of soldiers isn’t the hard part. Getting them passionate and motivated to take action together is. Before you can take the city (or…
How to get (more) things done in your office
June 29, 2016 By Leave a Comment
It’s a familiar scene. You’ve just finished a staff meeting and everyone feels great. You discussed some current challenges and came up with excellent solutions to overcome them. You talked about big picture ideas to grow your practice and the staff seemed really excited about diving into the execution. Everyone’s walking on clouds, thinking about…
Want to boost patient retention and your bottom line? Try this.
June 15, 2016 By Leave a Comment
When it comes to decreasing no-shows, streamlining doctors’ schedules, and offering excellent customer service…there’s an app for that. Sending patients text messages with appointment confirmations and reminder is a popular way to keep your schedules accurate while politely reminding patients about upcoming appointments. It’s a solution that may or may not be for your practice,…
Is online registration right for your practice?
June 8, 2016 By Leave a Comment
We can all remember back to high school physics class — okay, maybe we can’t remember back quite that far — but we at least remember Newton’s third law: every action has an equal and opposite reaction. Newton was referring to forces of motion when he created this law, but I’ve found that it can…
How to Perform Eligibility Checks to Save Time and Money
May 31, 2016 By Leave a Comment
There’s one question we’re often asked when it comes to eligibility checks: are they really worth it? In a word… HECK YES. (Okay, two words.) Eligibility checks confirm what the patient is eligible for when it comes to benefits. They ensure the insurance is active and that the insurance company will be…
Happy Wife, Happy Life-Data Capture is Key
May 11, 2016 By Leave a Comment
How to Turn Your Data Capture Into a Well-oiled Machine Have you ever heard the expression “happy wife, happy life”? Well I’d like to switch that up. Because for doctors, it’s more like “happy data capture, happy practice.” I’ll admit, it’s not the sexiest of topics…but data capture is such an important piece of the puzzle…
