There’s one tool almost every doc uses to create their patient intake forms. They didn’t discover this tool in med school — though it certainly did help them get to graduation. Most doctors use our trusty friend Google to help them design their patient intake forms. They type ‘patient intake form’ into Google, find one…
How to hire a team like Daenerys Stormborn
July 6, 2016 By Leave a Comment
How do you win a battle? As Daenerys Stormborn from Game of Thrones knows, it all starts with the right team. It’s the concept of readying the troops. Banding together a group of soldiers isn’t the hard part. Getting them passionate and motivated to take action together is. Before you can take the city (or…
How to get (more) things done in your office
June 29, 2016 By Leave a Comment
It’s a familiar scene. You’ve just finished a staff meeting and everyone feels great. You discussed some current challenges and came up with excellent solutions to overcome them. You talked about big picture ideas to grow your practice and the staff seemed really excited about diving into the execution. Everyone’s walking on clouds, thinking about…
How to make a fantastic first impression on every patient
June 22, 2016 By Leave a Comment
What words would you use to describe the check-in process at your office? Would you say it’s friendly? Consistent? Efficient? Or is it more like messy, jumbled, and chaotic? Or maybe your check-in process is somewhere in between? The reality for most offices is that they have some check-in procedures in place, but they’re not…
Want to boost patient retention and your bottom line? Try this.
June 15, 2016 By Leave a Comment
When it comes to decreasing no-shows, streamlining doctors’ schedules, and offering excellent customer service…there’s an app for that. Sending patients text messages with appointment confirmations and reminder is a popular way to keep your schedules accurate while politely reminding patients about upcoming appointments. It’s a solution that may or may not be for your practice,…
The 5 Fields Your Front Desk Absolutely Needs to Check
May 19, 2016 By Leave a Comment
The first revenue-generating tool in a doctor’s pocket is a great performing front desk. It’s so important to make sure they are effectively capturing data when patients come into your office…but are they capturing the right data? In a perfect world, it would be great to capture every relevant piece of data on our patients.…
Happy Wife, Happy Life-Data Capture is Key
May 11, 2016 By Leave a Comment
How to Turn Your Data Capture Into a Well-oiled Machine Have you ever heard the expression “happy wife, happy life”? Well I’d like to switch that up. Because for doctors, it’s more like “happy data capture, happy practice.” I’ll admit, it’s not the sexiest of topics…but data capture is such an important piece of the puzzle…
